Friday, September 2, 2011

High Performance Teams: Part III

I recently had the opportunity to facilitate a workshop on "Creating a High Performance Team". The foundation of the workshop was the book The Five Dysfunctions of a Team. It was mentioned in an earlier blog. Accountability seemed to be an issue for a number of participants in the room.
Accountability as defined by Lencioni is "The willingness of team members to remind one another when they are not living up to the performance standards of the group" (Field Guide, 61). How many of us are willing to do that in our organizations?
Lencioni does offer some practical suggestions for ensuring accountability:
  1. Team Effectiveness Exercise: Each participants receives feedback from his/her peers and manager. Each team members provide one strength and one area that he/she must improve or eliminate for the good of the team. The leader receives the information first.
  2. Publication of goals and standards: Be clear about what you are trying to accomplish.
  3. Simple and regular progress reviews: Hold monthly,or at least quarterly reviews for the goals and standards that have been set.
  4. Team Rewards: Recognize the team for a job well done.

These simple steps can make a huge difference for your organization.

We have talked about high performance teams over the last three weeks. How do you create a high performing team?

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